Skip to content Welcome to our FAQs page! Here you’ll find answers to the most common questions about shopping with DekorMagic. If you need more help, feel free to contact us anytime!
🛍️ Ordering
Q: How do I place an order?
A: Simply browse our products, add your favorites to the cart, and proceed to checkout. It’s quick and easy!
Q: Can I cancel or change my order after placing it?
A: If your order hasn’t been processed yet, we can help modify or cancel it. Please email us at [your email address] as soon as possible.
🚚 Shipping
Q: Do you offer free shipping?
A: Yes! We offer free standard shipping on all orders.
Q: How long will my order take to arrive?
A: Orders typically arrive within 5–10 business days, depending on your location.
Q: Do you ship internationally?
A: Currently, we primarily ship within [your country]. For international orders, please contact us directly.
🔁 Returns & Exchanges
Q: What’s your return policy?
A: We offer a 30-day return policy on eligible items. Items must be unused and in original packaging.
Q: How do I return an item?
A: Just email us at [your email address] with your order number and reason for return. We’ll guide you through the process.
💳 Payments & Security
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.
Q: Is it safe to shop on your website?
A: Absolutely! Our website uses secure encryption to protect your personal and payment information.
🎁 Products & Stock
Q: Are your products handmade?
A: Many of our items are handcrafted or designed with unique details to ensure each piece feels special.
Q: What if a product is out of stock?
A: If something you love is sold out, feel free to contact us—we’ll let you know if it’s coming back soon!
❓ Still Have Questions?
We’re always happy to help! Reach out to us at:
📧 Email: info@dekormagic.com
🌐 Website: www.dekormagic.com
